FAQ

Get answers to the most common questions about Durex products and their usage. Because if you can't ask us about sex, who can you ask?

  • Why use Durex?

    • We have more than 80 years of experience of manufacturing condoms. So it's hardly surprising that Durex are the world's leading condoms.

      All our condoms use only fine quality raw materials. And every single one is electronically tested for holes and imperfections. We lead the way in innovation too.

      This means that all standard Durex condoms are now 'easy on' allowing them to be easy and quick  to put on and more comfortable to wear.

       

       

  • What quality tests do Durex condoms go through?

    • Every Durex condom is electronically tested to ensure it's up to the job.

      A random sample of condoms is also taken from each batch for more rigorous quality tests.

      After measuring thickness and length, samples go through the air inflation test to check for burst strength and elasticity (typically a Durex condom can hold 40 litres of air without bursting).

      Water leak testing is also carried out.

      Sample condoms are filled with water - suspended for one minute and rolled on blotting paper which shows up any leakage.

      Approximately two million water tests are carried out every month in Durex factories.

      If the sample fails any of the tests, the whole batch is rejected!

  • What quality standards do Durex condoms meet?

    • Durex condoms set the quality standard around the world, by meeting or beating all national and international standards.

      We have even upgraded the requirements for the Durex Quality symbol to make sure we continue to stay ahead of regulatory standards.

      Here's an example…

      the international standard for the air burst test is for the condom to contain 18 litres of air. But our requirement is for 22 litres - and typically a Durex condom will expand to contain 40 litres of air.

  • Are thinner condoms more likely to break?

    • No. The thickness of the condom doesn't necessarily correspond to safety.

  • Can I use flavoured condoms for both oral and vaginal sex?

    • Durex flavoured condoms are intended primarily for vaginal sex. However, if you choose to use them in oral sex, the lubricant is safe if ingested. We recommend if used in oral sex that a new condom be used for vaginal sex.

  • Is it safe to use condoms underwater or in a shower?

    • There has been no research into the performance of condoms when they are used in or underwater. The risk of slippage, for example, might increase when used in such circumstances. Though the salt in seawater would not have adverse effects on condom materials, there is a strong possibility that the chemicals used in swimming pools (chlorine and ozone, for example) would. The presence of bath oils or other substances in the water or applied in the shower may have an adverse effect on the properties of the latex condom material.

  • Can I use condoms for anal sex?

    • There are currently no specific standards for the manufacturing of condoms for anal sex. For anal sex in particular, application of additional water-based or silicone-based lubricants to the outside of the condom once donned is recommended to help reduce the risk of breakage or slippage of the condom.

  • What do the numbers stamped on the back of the condom foil mean? Can you tell me where a product was purchased?

    • Due to the length of time it takes to research product information, we only provide lot number information to law enforcement agencies. However, we can give you some general information.

      Durex foils and cartons are stamped with the lot number and expiration date as they come out of the manufacturing facility and are packaged for shipping. It usually takes about 90 days for shipments to reach our warehouse from where they are shipped to retailers for sale. The expiration date represents the length of time the product is able to perform as indicated on the labelling based on scientific stability data. Durex condoms normally have a shelf life of 5 years. Currently, the only exception is Durex Avanti Bare polyisoprene condom which has a three year shelf life.

      As an example, an expiration date of 2014-05 indicated that the condom was manufactured in May 2009 and was probably on retail shelves after August 2009.

  • Why should I use lubes?

    • For too long lubes have been associated with gay men or women with vaginal dryness.

      But, there's a growing trend for people to use lube simply to make sex better.

      Lubes can be used to enhance sensations, add a bit of fun or just top up natural levels of lubrication.

      Durex Play lubes have been specially designed to make sure you enjoy the best sexperience!

  • If a woman doesn't produce the right amount of lubrication does it mean that she's not turned on?

    • No. There are lots of reasons why a woman might experience dryness including stress, after having a baby, using tampons, and changes in hormone levels.

  • Are lubes safe to use with condoms?

    • Yes. Durex lubricants are water-based, so all are totally safe to use with condoms.

  • Where on the body can lubes be used?

    • Everywhere and anywhere.

      Durex Play lubes are safe to use all over the body and safe to consume.

      The only thing we wouldn't recommend is using a tingling lubricant for anal sex as some people can experience slightly stronger sensations than others.

  • Can you use lubes with a massager?

    • Many people find using lube with a massager a real revelation.

      It lets the massager glide over the body - easily giving a more intense feeling.

      All of the Durex Play lubes are perfectly safe to use with all types of massagers and wash off easily with water.

  • How do I apply lube and how much do I need?

    • There are really no rules here. The best thing to do is just relax, enjoy and experiment.

       But, when you're trying it for the first time, simply squeeze a little lube onto your fingertips and gently apply to your intimate areas. Lube can be used with or without a condom, either when it is already on or before.

       Take care not to use too much before you put the condom on, otherwise it may slip off during sex. You can always apply more if you need it.

  • Are massagers for men or women?

    • The personal massagers have been designed with women in mind although they are intended for both solo use and with a partner.  In addition, it is worth remembering that men also can enjoy stimulation with a personal massager.

  • Are your devices safe to use in water?

    • Durex Play Vibrations products are safe to use in the shower.